Privacy Policy —
88h Casino Philippines

1. Introduction and Scope

This Privacy Policy ("Policy") describes how 88h Casino ("88h," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of individuals ("you," "your," or "Player") who access or use the 88h Casino platform, including the website at https://88h.club and any associated mobile or web applications (collectively, the "Platform").

88h is committed to protecting the privacy and security of your personal data. This Policy is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). It also reflects applicable requirements under PAGCOR's regulatory framework for online gaming operators in the Philippines.

By registering an account on the Platform, making a deposit, or otherwise using 88h's services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the Platform.

This Policy applies to all personal data collected through the Platform, whether provided directly by you, collected automatically through your use of the Platform, or obtained from third-party sources. It does not apply to third-party websites or services that may be linked from the Platform.

2. Data Controller Information

88h Casino operates as the data controller responsible for the personal data collected through the Platform. As data controller, 88h determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable data privacy laws.

For all data privacy inquiries, requests to exercise your data subject rights, or complaints regarding the handling of your personal data, you may contact 88h's designated Data Protection Officer (DPO) at:

Email: [email protected]

88h will respond to all data privacy inquiries within fifteen (15) business days of receipt, in accordance with NPC guidelines.

3. Personal Data We Collect

88h collects the following categories of personal data from players and Platform users:

88h does not collect sensitive personal information (as defined under the Data Privacy Act) unless strictly required for regulatory compliance, such as health information relevant to responsible gaming assessments.

4. How We Collect Your Data

4.1 Information You Provide Directly

88h collects personal data that you voluntarily provide when you: (a) register an account on the Platform; (b) complete identity verification (KYC) procedures; (c) make a deposit or request a withdrawal; (d) contact 88h's customer support team; (e) participate in promotions, surveys, or feedback programs; or (f) update your account profile or preferences.

4.2 Information Collected Automatically

When you access the Platform, 88h automatically collects certain technical and usage data through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device identifiers, browser type, referring URLs, pages visited, and session duration. This data is used for security monitoring, fraud detection, and platform performance optimization.

4.3 Information from Third Parties

88h may receive personal data about you from third-party sources, including: (a) payment processors such as GCash and PayMaya, for the purpose of verifying transactions; (b) identity verification service providers, for KYC compliance; and (c) fraud prevention and anti-money laundering screening services. All third-party data sharing is governed by contractual data processing agreements.

5. Legal Basis for Processing

88h processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to fulfill our obligations under the Terms and Conditions, including account management, payment processing, and game provision.
• Legal Obligation: Processing required to comply with PAGCOR regulations, anti-money laundering laws (Republic Act No. 9160, as amended), and NPC requirements.
• Legitimate Interests: Processing for fraud prevention, security monitoring, responsible gaming compliance, and platform improvement, where such interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. How We Use Your Personal Data

88h uses your personal data for the following purposes:

• Creating and managing your 88h account, including identity verification and KYC compliance;
• Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods;
• Providing access to games, bonuses, and promotional offers on the Platform;
• Detecting and preventing fraud, money laundering, and other illegal activities;
• Monitoring gameplay patterns for responsible gaming purposes and enforcing self-exclusion requests;
• Responding to customer support inquiries and resolving disputes;
• Sending transactional communications, including deposit confirmations, withdrawal notifications, and security alerts;
• Sending marketing communications about 88h promotions and new games, where you have consented to receive such communications;
• Complying with PAGCOR regulatory requirements, including player activity reporting;
• Improving the Platform's performance, user experience, and game offerings based on aggregated usage analytics.

88h will not use your personal data for purposes incompatible with those stated above without first obtaining your consent or establishing another lawful basis for processing.

7. Sharing and Disclosure of Personal Data

7.1 Service Providers

88h shares personal data with carefully selected third-party service providers who assist in operating the Platform, including payment processors, identity verification providers, cloud hosting providers, customer support platforms, and fraud prevention services. All service providers are bound by data processing agreements that restrict their use of your data to the specific services they provide to 88h.

7.2 Regulatory Authorities

88h may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, and other government authorities where required by law, court order, or regulatory directive. Such disclosures are made only to the extent required and in accordance with applicable legal procedures.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of 88h's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.

7.4 No Sale of Personal Data

88h does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances.

8. Data Retention

88h retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply:

• Account Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLC record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required under the Anti-Money Laundering Act.
• KYC Documents: Retained for a minimum of five (5) years following account closure or the completion of the transaction to which they relate.
• Support Communications: Retained for two (2) years from the date of the last communication, unless a longer period is required for dispute resolution.
• Technical and Usage Data: Retained for up to twelve (12) months, after which it is aggregated or anonymized for analytics purposes.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 88h's data disposal procedures. Where data cannot be immediately deleted due to technical constraints, it will be isolated from active processing until deletion is possible.

9. Cookies and Tracking Technologies

9.1 What Are Cookies

Cookies are small text files placed on your device when you visit the Platform. They allow 88h to recognize your device, maintain your session, and remember your preferences. 88h also uses similar technologies such as web beacons and local storage for related purposes.

9.2 Types of Cookies Used

• Strictly Necessary Cookies: Required for the Platform to function. These include session cookies that keep you logged in to your 88h account and security cookies that help detect fraudulent activity. These cannot be disabled.
• Performance Cookies: Used to collect anonymized data about how players use the Platform, such as which pages are visited most frequently. This data helps 88h improve the Platform experience.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.

9.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform, including your ability to stay logged in to your 88h account. 88h does not use third-party advertising or cross-site tracking cookies.

10. Security Measures

88h implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive data at rest, including financial account details and identity documents;
• Multi-factor authentication options for player account access;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular penetration testing and vulnerability assessments conducted by independent security specialists;
• 24/7 intrusion detection and security monitoring systems;
• Secure data centers with physical access controls and environmental safeguards;
• Regular staff training on data privacy and information security practices.

Despite these measures, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, 88h will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular No. 16-03.

11. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 88h:

• Right to be Informed: You have the right to be informed about how your personal data is collected, used, and processed, as set out in this Policy.
• Right of Access: You have the right to request a copy of the personal data 88h holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held by 88h. You may update basic account information directly through your account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 88h's legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time by contacting 88h support.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission if you believe that 88h has processed your personal data in violation of the Data Privacy Act.

To exercise any of these rights, please contact 88h's Data Protection Officer at [email protected]. 88h will respond to all data subject requests within fifteen (15) business days. In some cases, 88h may need to verify your identity before processing your request to protect against unauthorized access to your data.

12. Children's Privacy

The 88h Platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with PAGCOR regulations and Philippine law governing online gaming. 88h does not knowingly collect personal data from individuals under the age of 21.

If 88h becomes aware that personal data has been collected from a person under 21 years of age, it will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered an account on the Platform, please contact 88h support immediately at [email protected].

Age verification is conducted as part of the account registration and KYC process. 88h reserves the right to request documentary proof of age at any time and to suspend accounts where age verification cannot be satisfactorily completed.

13. Changes to This Privacy Policy

88h reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, 88h will notify registered players by email and by displaying a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how 88h protects your personal data. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

If any amendment materially affects your rights or the way 88h processes your personal data, we will seek your renewed consent where required by applicable law.

14. Contact and Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 88h handles your personal data, please contact our Data Protection Officer:

Email: [email protected]

88h is committed to resolving all privacy-related concerns promptly and fairly. If you are not satisfied with 88h's response to your inquiry or complaint, you have the right to escalate your concern to the National Privacy Commission of the Philippines through its official channels.

For responsible gaming concerns, including self-exclusion requests and problem gambling support, please visit our Responsible Gaming page.